| Issue ID | 1328314 |
| Internal NHTSA # | 10917839 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | CLA250 |
| Model Year | 2016 |
| File date | 19/12/15 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | *** i don't own this car. *** mercedes sent the remote access credentials to an unverified email account. The remote access app shows vehicle location, allowing unlock and vehicle start which could allow the vehicle to be easily stolen. Also i fear that by not securely sending remote access credentials the remote start feature of the app could be used to start the vehicle when it is parked in an attached garage which could inundate the house with carbon monoxide. Mercedes needs to verify owner email prior to sending vehicle access credentials. Additionally steps should be taken to ensure that remote start features cannot cause harm to owners in case online accounts are hacked such as the recent yahoo email fiasco: * limit the amount of time a vehicle can be left running. * limit the number of times a vehicle can be remote started in a row. * add a carbon monoxide detector to the vehicle so it will shut itself down if running in an enclosed space. * require 2 factor authentication when logging into remote apps, perhaps only the first time? |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MADISON, WI |
| VIN pattern | WDDSJ4GB4GNXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |